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Belmore Lifestyle Pvt Ltd Return and Exchange Policy
Steps to return/exchange an item
- If you have an account, make sure you’re logged in and head over to Orders page in My Accounts and request an exchange or return for your product.
- If you do not have an account, please visit Guest Return/Exchange Form to request an exchange or return for there.
If you’re still facing issue returning or exchanging an item, please Contact Us, we’ll try to resolve your issue ASAP.
Returns
We want you to be completely satisfied with your purchase from Belmore Lifestyle Pvt Ltd. If you are not satisfied, you may return the product within 3 days of the purchase date. To be eligible for a return:
- The item must be unused, unworn, and in the same condition as when you received it.
- It must be in the original packaging with all tags and labels attached.
- A receipt or proof of purchase is required.
Non-Returnable Items
Certain items cannot be returned, including:
- Intimate or sanitary goods, such as undergarments and swimwear.
- Final sale and clearance items.
Return Process
To initiate a return:
- Contact our customer support team at [customer support email/phone number] within 30 days of receiving your order.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- Our customer support team will guide you through the return process and provide you with a return authorization.
Exchanges
If you would like to exchange an item for a different size, color, or style:
- Contact our customer support team to check availability.
- Exchanges may be subject to additional shipping charges.
Return Shipping
Customers are responsible for return shipping costs, except in cases where the item is defective or damaged. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.